Prescriptions

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

  • using your NHS account (through the NHS website or in the NHS App)
  • using the GP online system: SystmOnline

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

  • post your request to the surgery (if you would like your prescription request slip posted to you, please provide a stamped addressed envelope)

Dispensing prescriptions

We are a dispensing practice and can dispense medicines for patients who live more than one mile (1.6km) from a pharmacy. The dispensary is open 9am to 6pm, Monday to Friday. The dispensary is closed on Thursdays between 12pm and 1pm.

If you wish to collect your medication directly from a pharmacist, please let us know which pharmacist you would like your prescription sent to by using our nominate a pharmacy or other dispenser form.

Collecting your prescription

Information:

Please allow 3 clear working days for your repeat prescriptions to be prepared (excluding weekends and bank holidays).

Monitored dosage systems are available on request.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Go to Medicines A to Z (nhs.uk)

If you would like to speak to someone at the GP surgery about your prescription:

Medication reviews

We carry out dispensing reviews to ensure that patients understand the purpose of the medicines they are taking, and to counter wastage/over usage of medication. If you have been advised by the surgery that your medication review is due, please use our medication review form.

Prescription charges

Find out more about prescription charges (nhs.uk).

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Find a pharmacy (nhs.uk)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private room where you can discuss issues with pharmacy staff.